Trustpilot Scraper

Dive into authentic business and service reviews with our Trustpilot Scraper — ScrapeIt delivers structured review data, company info, and ratings, neatly organized and ready for analysis or integration.

Trustpilot Scraper
Solutions

How the Data Extraction Works

Trustpilot pages are rich with dynamic content — but when you need to scrape Trustpilot for specific insights, we extract only what matters. Whether you’re focused on particular companies, industries, or keywords, we parse review pages, rating histories, and profile metadata with precision. You define the scope, and we deliver the structured output: filtered, labeled, and formatted for your analysis pipeline. No bloat, no duplicated records — just clean, relevant data from one of the world’s largest review platforms.

What the Trustpilot Scraper Extracts

From each Trustpilot profile, the Trustpilot Scraper extracts structured business data such as the company name, TrustScore, total number of reviews, industry category, and profile URL. On the review level, it captures the title, written feedback, date of posting, reviewer name (or alias), and any official responses from the company. When available, it also collects verification status, review tags (like “Excellent Service” or “Fast Delivery”), and content flags. This detailed review dataset is ideal for sentiment analysis, trend tracking, or competitive benchmarking.

What the Trustpilot Scraper Extracts
More Than Reviews — Extracting Trust Signals That Matter

More Than Reviews — Extracting Trust Signals That Matter

Trustpilot is more than just a review board — it offers layers of insight that reveal how businesses interact with customers over time. ScrapeIt captures dynamic fields such as the frequency of replies, average response time, and whether a company actively invites reviews. We also extract labels like “Verified Company,” content moderation flags, and indicators of whether a review was flagged or disputed. These elements help paint a deeper picture of reputation management, customer engagement, and overall credibility — critical for brand analysis or market audits.

About Trustpilot

Trustpilot is a global review platform that prioritizes transparency and the consumer voice. Founded in Copenhagen in 2007, it now serves users in over 25 countries and supports reviews in 20+ languages. Unlike closed feedback systems controlled by brands, trustpilot.com allows any consumer to leave a review — making it one of the most open and trusted feedback ecosystems in the world.

The platform hosts reviews for millions of businesses — from SaaS platforms, e-commerce stores, and banks to travel companies, logistics providers, and local services. Each company profile shows a TrustScore (1–5 scale), full review history, response records, verified badges, and analytics like review frequency and timing. Filters allow users to sort by star rating, country, language, or tag, helping both buyers and B2B researchers make informed decisions.

Its audience is broad: consumers vetting brands, marketers tracking reputation, and B2B teams analyzing supplier reliability. Many companies — particularly in fintech, fashion, travel, electronics, and health — actively manage their presence, respond to feedback, and integrate reviews into their sales flows.

A standout feature is invitation-based reviews, where businesses collect verified feedback directly via CRM tools. Additionally, Trustpilot publicly displays flagging and moderation activity, offering transparency into how disputes are handled — something rare in the review industry.

Ultimately, Trustpilot is more than a ratings site. It functions as a real-time reputation engine, surfacing signals around customer satisfaction, product quality, and brand trust in highly competitive markets.

Get a Quote
dev_w

25

Developers

customers

90

Customers

pages

60 000 000

Pages extracted

stime

3500

Hours saved for our clients

Price

Pricing for Trustpilot Data Scraping

Customized scraping setup for Trustpilot — faster and cheaper than building a solution from scratch.

Plans:
Plan:
Airplane
Helicopter
Helicopter Pro
Glasses
Glasses Pro
Best Choice
Microscope
DNA
Fee 1st month ?Fee includes setup and a data sample
199 €
499€
499€
499€
499€
499€
799€
Fee 2nd month ?Fee starting from the 2nd month onward.
-
169€
199€
229€
289€
349€
549€
Free project assessment
+
+
+
+
+
+
+
Custom requirements
+
+
+
+
+
+
+
Prescrape sourse filtering ?The range of scraped data will be narrowed down based on the requirements.
+
+
+
+
+
+
+
Test data ?"Data example" is a pre-generated dataset, usually not up-to-date, intended to showcase what parameters can be scraped, its format, final file structure, etc. It is refreshed once a quarter and provided "as-is". The cost is not subtracted from the first month's fee.

"Sample dataset" is a bespoke, freshly scraped subset comprising up to 10% of the anticipated data volume. It's fully customized to meet clients' requirements and formatting needs. The sample dataset is included in most plans, with its cost deducted from the first month's fee.
data example
10% dataset
10% dataset
10% dataset
10% dataset
10% dataset
10% dataset
Frequency ?The number of times the dataset is to be delivered during the billing period (month).
one-time
monthly
bi-monthly
weekly
3 times weekly
daily
3 times daily
Data limits(rows) ?The maximum number of unique data rows covered by the plan.
100 000
250 000
500 000
1 000 000
1 500 000
2 000 000
3 000 000
Data quality checks?The forms of quality assurance implemented to ensure data accuracy and quality standards.
manual
automated
automated
automated
automated
automated and manual
automated and manual
Scraping session duration ?The time frame (working days) designated for dataset acquisition.
up to 5 days
up to 5 days
up to 5 days
up to 3 days
same day
same day
same day
Postscrape data processing ?Enhanced forms of processing the scraped data (i.e. transformation, matching, enrichment, etc).
paid separately
+
+
+
+
+
+
Output formats
CSV, JSON, XLSX
any text-compatible format
any text-compatible format
any text-compatible format
any text-compatible format
any text-compatible format
any text-compatible format
Delivery options
e-mail, FTP pick up
e-mail, FTP, S3, client's storage
e-mail, FTP, S3, client's storage
e-mail, FTP, S3, client's storage
e-mail, FTP, S3, client's storage
any
any
Data storing period ?The retention period for clients' datasets on the Service's servers after the delivery.
7 days
14 days
14 days
30 days
30 days
60 days
90 days
Issue response time ?The regulated period for the support team to acknowledge and address a customer's issue or inquiry.
72h
72h
72h
48h
48h
24h
18h
Scraping / data delivery scheduling ?The possibility to scrape data within a predefined dates and time intervals.
-
-
-
+
+
+
+
Delta scraping ?Comparative data scraping where new datasets are matched with previous ones to identify and deliver updates or changes.
-
paid separately
paid separately
paid separately
paid separately
paid separately
+
Image storing ?The option to retain images associated with the scraped data.
paid separately
paid separately
paid separately
paid separately
paid separately
paid separately
+
Translation integration ?The option to integrate external services for automated data translation.
paid separately
included
included
included
included
included
included
Weekend scraping ?Conducting data scraping operations over the weekend.
-
-
-
-
paid separately
paid separately
+
Free Scraper maintenance ?Any structural or naming adjustments in data sources are resolved under free maintenance, without additional fees.
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+
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+
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Free change requests ?Free adjustments to the scraping requirements or data structure available within a billing period (month).
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1
1
1
1
3
5
Benefits
Quotitive discounts ?Discounts that are available for the number of scrapers being operated concurrently under subscription.
-
Season, Sixer, Duz
Season, Sixer, Duz
Believer, Season, Sixer, Duz
Believer, Season, Sixer, Duz
Believer, Season, Sixer, Duz
Believer, Season, Sixer, Duz
Commitment discounts ?Discounts that are available for the number of billing periods (months) paid upfront.
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Quint, Deca, Q-n-D
Dedicated PM
-
-
-
+
+
+
+
Dedicated Slack channel ?A dedicated guest Slack channel is provided for the client's team to facilitate seamless communication and efficient issue resolution.
-
-
-
-
-
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Integration with client's infrastructure ?Automatic data delivery and integration with the client’s system.
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SLA ?A Service Level Agreement (SLA) can be signed upon clients' requests.
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Extra Costs
Sample dataset ?A bespoke, freshly scraped subset comprising up to 10% of the anticipated data volume. It's fully customized to meet clients' requirements and formatting needs.
50€
50€
50€
50€
50€
50€
50€
Extra data (100K rows) ?The cost of extra data beyond the volume provided by the plan.
12€ / 100K
10€ / 100K
10€ / 100K
10€ / 100K
10€ / 100K
8€ / 100K
7€ / 100K
Delta scraping ?Comparative data scraping where new datasets are matched with previous ones to identify and deliver updates or changes.
79€
99€ - 1st month | 49€ - 2+ month
99€ - 1st month | 49€ - 2+ month
99€ - 1st month | 49€ - 2+ month
99€ - 1st month | 49€ - 2+ month
99€ - 1st month | 49€ - 2+ month
included
Translation integration ?The option to integrate external services for automated data translation.
25€
+
+
+
+
+
+
Translation(100K symbols) ?The cost of usage of translation integration option.
0,8€ / 100K
0,7€ / 100K
0,7€ / 100K
0,7€ / 100K
0,7€ / 100K
0,6€ / 100K
0,6€ / 100K
Weekend scraping ?Conducting data scraping operations over the weekend.
-
-
-
-
79€ - 1st month | 59€ - 2+ month
79€ - 1st month | 59€ - 2+ month
included
Image Storing (100 GB / month) ?The cost of usage of image storing option.
5€ / 100GB
4€ / 100GB
4€ / 100GB
3,5€ / 100GB
3,5€ / 100GB
3€ / 100GB
3€ / 100GB
Postscrape data processing ?Enhanced forms of processing the scraped data (i.e. transformation, matching, enrichment, etc).
10€
included
included
included
included
included
included
Extra change request rate ?The cost of each change request is determined individually based on the working hours required multiplied by the service rate.
-
30€/h
30€/h
30€/h
30€/h
30€/h
30€/h
Analytical dashboard ?The basic analytical dashboard can contain up to 6 metrics.
-
499€ - 1st month | 199€ - 2+ month
499€ - 1st month | 199€ - 2+ month
499€ - 1st month | 199€ - 2+ month
499€ - 1st month | 199€ - 2+ month
499€ - 1st month | 199€ - 2+ month
499€ - 1st month | 199€ - 2+ month

Get samples:

Data Example

9.99 (14.99)
/ source
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Data limits (rows): a 100+ row piece

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Iterations: 1

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Custom requirements: No

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Data lifetime: up to 3 month old

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Data quality checks: No

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Delivery deadline: 1 working day

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Output formats: CSV, JSON, XLSX

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Delivery options: e-mail

Sample Dataset

50
/ source
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Data limits (rows): up to 10%

icon-check

Iterations: up to 3

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Custom requirements: Yes

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Data lifetime: up-to-date

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Data quality checks: Yes

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Delivery deadline: 1-2 working days

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Output formats: CSV, JSON, XLSX

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Delivery options: e-mail

Get data sample

Why Use a Trustpilot Web Scraper?

Trustpilot holds massive value — but manually reviewing pages or copying data won’t scale. A Trustpilot web scraper allows you to extract thousands of reviews, company profiles, and engagement signals at once, filtered by location, category, or score. Whether you're monitoring competitor feedback, building a sentiment dashboard, or sourcing leads in specific industries, scraping Trustpilot provides structured, unbiased review data you can actually act on. It turns a noisy, user-generated ecosystem into a clean asset for research, outreach, or reputation analysis.

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About ScrapeIt

With our Trustpilot scraper, you don’t need to worry about navigating pagination, extracting nested review content, or dealing with platform rate limits. We do all of that for you — and more. You tell us what you’re after: specific companies, industries, countries, or review ranges. We handle the extraction, clean the output, and structure the data around your workflow. Whether you need a bulk snapshot for analysis or ongoing updates, ScrapeIt ensures you get precise, filtered review data — ready to use, no post-processing required.

FAQ

Can a Trustpilot data scraper extract reviews in multiple languages?

Yes. Trustpilot supports reviews in over 20 languages, and we can include multilingual content in your dataset or filter it by language, depending on your needs.

Is it possible to track changes over time, like TrustScore fluctuations?

Absolutely. We can schedule recurring extractions to monitor how scores, review volumes, or public responses evolve week by week or month by month.

Do you include reviewer metadata, like country or device type?

Where available, yes — we extract reviewer locations, verification status, and tags such as “Invited” or “Verified.” These are helpful for segmentation and trust analysis.

What formats do you deliver the data in?

We typically provide structured outputs in CSV, Excel, or JSON — easy to integrate into BI tools, dashboards, or reporting workflows.

Who uses Trustpilot scraping services?

Our clients include reputation managers, marketing analysts, e-commerce teams, and B2B platforms looking to track competitors, audit public perception, or map customer sentiment at scale.

How does it Work?

1. Make a request

You tell us which website(s) to scrape, what data to capture, how often to repeat etc.

2. Analysis

An expert analyzes the specs and proposes a lowest cost solution that fits your budget.

3. Work in progress

We configure, deploy and maintain jobs in our cloud to extract data with highest quality. Then we sample the data and send it to you for review.

4. You check the sample

If you are satisfied with the quality of the dataset sample, we finish the data collection and send you the final result.

Request a Quote

Tell us more about you and your project information.
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Scrapeit Sp. z o.o.
10/208 Legionowa str., 15-099, Bialystok, Poland
NIP: 5423457175
REGON: 523384582